Download Zebra GT880 Hard Reset File

A recent Microsoft Windows update has been identified to cause the following issues when attempting to print to certain printers. If you’re experiencing these errors or other printing related issues, click on these links to learn more:

This printer is discontinued. We may offer drivers, firmware, and manuals below for your convenience, as well as online tech support. If you require additional support, please contact a Zebra Authorized Service Provider.

Printer Discontinuation Date: January 31, 2020
Service & Support Discontinuation Date: March 31, 2023

Ribbon Test with Adhesive
If you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed.

How do I know if a ribbon should be used or not?
How can I tell which side of the ribbon is coated?

Ribbon Scratch Test
Perform the ribbon scratch test when labels are unavailable.

When to Use Ribbon
Thermal transfer media requires ribbon for printing while direct thermal media does not.
Direct thermal media should never be used with ribbon. Bar codes and graphics can get distorted. To determine if ribbon must be used with a particular media, perform a media scratch test, see Ribbon Scratch Test on page 49.

Aligning the movable sensor’s alignment arrow to the middle of the black mark or notch in the underside of the media. Sensor alignment should be set as far as possible from the edge of media but where 100% of the sensor window is covered by the mark. When printing, the media can move from side to side ±1mm (due to media variations and edge damage due to handling). Notches cut into the side of the media can also become damaged.

The black mark sensor looks for non-reflective surfaces such as black marks, black lines, notches or holes in the media which do not reflect the sensor’s beam back to the sensor’s detector. The sensor light and it’s black mark detector are next to each other under the sensor cover (dark plastic cover is translucent to the sensor’s non-visible light).

Load the media. Before closing the printer, adjust the movable black mark sensor as follows:

Transfer ribbons come in several varieties and in some cases colors to match your application needs. Genuine Zebra® transfer ribbons are specifically designed for your printer and Zebra brand media. Using non-Zebra media or ribbons not approved for use in your Zebra® printer may damage your printer or printhead.

The GT-Series™ printer has a flexible ribbon system. It supports 300 meter and 74 meter genuine Zebra® ribbons. It also supports third party ribbons with two ribbon roll core adapters for ribbons with an internal diameter (I.D.) of 25.4 millimeters (1 inch).

How do you replace the ribbon roll on the GT800 printer?